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Contract logistics

For customers who need certainty rather than spot quotes — annual rate contracts with committed placement, dedicated fleets and agreed service levels.

The arrangement

Annual contracts with committed capacity

Under a yearly rate contract, vehicles are earmarked to your account. Drivers become familiar with your gate and safety protocol, rates stay predictable through the contract term, and placement stops being a daily negotiation.

For plants running to a production schedule, the value is not the rate — it is knowing the vehicle will be at the gate.

  • Guaranteed daily or monthly vehicle placement
  • Dedicated fleet parked at or near the customer plant
  • Plant-to-plant, plant-to-warehouse and line-feed runs
  • Defined SLAs on placement, transit time and POD closure
  • Monthly MIS pack and quarterly performance review
  • Escalation matrix with named owners at each level
What we report

Monthly MIS pack

  • Placement adherence against commitment
  • Transit time performance by lane
  • Exception log with root cause
  • Detention and demurrage summary
  • Cost summary and rate variance
  • Open items and corrective actions

Issued in the first week of every month, followed by a review call. Customers with a contract also receive a daily status email on all open consignments.

Fleet models

Capacity scaled to your plan

Model A

Dedicated fleet

Vehicles earmarked to a single customer, parked on call and driven by crews who know your gate protocol.

Model B

Attached fleet

Long-standing owner-operators working exclusively to our SOPs, rate card and documentation standard.

Model C

Market hire

Vetted spot capacity for volume spikes and one-off project lanes, sourced against the same checks.

Getting started

How a contract begins

Step 1

Requirement mapping

A working session on lanes, cargo profile, volumes, service windows and documentation standards.

Step 2

Rate proposal & SOP

A lane-wise rate card with a written SOP, escalation matrix and agreed KPI definitions.

Step 3

Pilot movement

A trial lane executed under full documentation so performance can be judged objectively.

Step 4

Annual contract

Dedicated placement, committed capacity and quarterly performance review under a yearly contract.

Looking for a contract transporter?

Tell us your lanes and monthly volumes. We will put together a lane-wise rate card and a written SOP for your review.

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